Monday, 20 October 2014

Audatex launches Audagarage

Audagarage provides full technical support for bodyshops conducting mechanical repairs, including fault diagnostics and repair times

How much will it cost and how long will it take? These are two familiar customer questions for bodyshops, but often difficult for them to answer, without further investigation. Audatex, the global repair data solutions provider, is helping bodyshops identify mechanical repair times and workshop costs quickly and efficiently, with the launch of AudaGarage; providing accurate technical data for over 30 million vehicles.

With technical drawings and diagrams for mechanical repairs, as well as industry leading fault diagnostics at their fingertips, garages using AudaGarage can increase the accuracy of their estimates and boost the customer experience. OEM part numbers and pricing are standard with AudaGarage, allowing bodyshops to supply detailed quotes, including pricing for both parts and time. In addition, all licences include access to Audatex’s technical support helpdesk which is staffed by trained automotive technicians.

AudaGarage is designed to streamline the fault finding and repair process. Torque settings are displayed on exploded component diagrams and fuse box diagrams are colour coded, making it easy to identify the correct procedure without having to reference additional data.

AudaGarage allows members to simply key in the VRM or VIN to locate the vehicle and gain instant access full OE equivalent technical data and exploded drawings and wiring diagrams. The web based application provides step-by-step guided diagnostics to speed up the workshop repair process, using an ECU fault code to start the Q&A session. In addition, AudaGarage provides an estimated time and cost for the work, including procedural data, allowing technicians to quote there and then, knowing exactly what is needed to complete the job.

Paul Sykes, managing director of Audatex commented, ‘We’re diversifying the Audatex offering to ensure our customers have access to the products they need to carry out both insurance accident repairs and mechanical repairs or indeed, servicing. AudaGarage is a fast, easy solution to assist bodyshops in undertaking mechanical repairs whilst presenting a professional image and enhancing the level of customer care they give.

‘Now workshop staff can quote for repairs on the spot, helping them win more work. But AudaGarage also helps bodyshops complete the work. With no need to flick through manuals or call manufacturers, members simply key in the vehicle registration number for access to essential workshop technical data. From repair times to torque settings and guided fault diagnostics, AudaGarage brings it all to their fingertips.

‘AudaGarage is web-based, so staff can access all this information on the go and bring added value to customers. This product perfectly complements our growing range of quality products, designed specifically to meet the changing needs of bodyshops, securing more work whilst reducing repair times and improving accuracy from quote to completion.’