CAPS claims volume analysis report goes monthly

07 July 2020 | David Young

The latest CAPS report indicates that unique claims in June 20 are up to 60% compared to January activity

CAPS claims volume analysis report goes monthly

Kevern Thompson, commercial manager at CAPS has announced that the CAPS claims volume analysis report will now be published monthly.

  • "It became clear that it was proving difficult to normalise the data on a weekly basis due to a range of reasons including:
  • An increase in the number of people using CAPS v February
  • An increase in the number of shops connected to CAPS v February
  • An increase in the number of claims flowing due to customers focussing on this opportunity more during lockdown and a desire to increase the benefit to their business
  • Regional nuances and shops opening to clear Work in Progress

Kevern continued, "Remember CAPS reports on claims being activated NOT new claims.

The %s shown on the attached report are a % of claims recorded in January with as much normalisation as is possible subject to the above constraints."

Download the latest CAPS Report

Source: CAPS