Fleet managers face the same dilemma, but it is much simpler for them. A recent blog from epyx concludes that fleet managers and garages should be able to reach a sensible solution.
However, they are talking about a fraction of the costs (epyx quotes £10 a job!) that are incurred by collision repairers.
Tim Meadows, Vice President and Commercial Director at epyx, said: "This is a development that we are just starting to see through the 1link Service Network SMR platform as lockdown starts to ease. Sanitisation is becoming recognised as an essential part of almost any visit by a car or van to a workshop. It is potentially touched by many people as part of almost any SMR process, and the potential spread of infection needs to be minimised.
"However, that has a cost and is starting to appear as a formal charge on some job sheets. The question is, who pays? Garages see it, understandably, as an additional cost that they shouldn't have to bear. Their fleet customers, equally understandably, feel the same."
At £150 per claim, the accumulative cost to insurers will be expensive - so is it a cost that claims negotiators and underwriters will provide for?