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Cobalt launches 'rapid response' to parts crisis

Cobalt launches 'rapid response' to parts crisis

Bodyshops struggling to complete vehicle repairs due to issues with parts supply are being thrown a lifeline thanks to an innovative response from the team at Cobalt, the motor claims brand of Coplus.

Cobalt consulted with the industry to tackle issues surrounding the procurement of parts to eradicate problems that are currently preventing insurers and repairers getting vehicles marooned in bodyshop, back on the road.

The parts sourcing service from Cobalt, which has been developed with support from the NBRA, utilises its technology and infrastructure to connect any company facing parts supply issues – vehicle manufacturers, insurers or repairers – with parts options such as OE, aftermarket and green or salvaged parts.

The system searches an extensive nationwide network of Cobalt partners for any specific item on a case-by-case basis.

To utilise the system, repairers simply instruct Cobalt via email with the vehicle registration number and part(s) needed. The Cobalt network investigates availability of OE, salvage and aftermarket parts to locate what's required.

Richard Taylor, business director at Cobalt, said: "There is immense pressure on the whole motor insurance and repair industry at the moment. Cobalt hopes to assist many areas; bodyshops, insurance companies, accident management companies and even fleet and leasing providers. We know all of these organisations want to deliver for their customers so we've designed a solution that will access parts currently unavailable through usual supply chains. Our goal is to get cars repaired – in particularly for NHS and key workers making vital journeys and keeping them mobile."

Chris Weeks, NBRA executive director, added: "It is really great that in these difficult times we are seeing companies step up to support the industry, particularly the repairers. What Richard and the team have created is a simple support tool where any one in need of a part can reach out to get the help."

Find out more, visit the Cobalt website.

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May/Jun 2020
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