Claims volumes increase

26 May 2020 | David Young

CAPS claims analysis report for week ending 22 May, shows an increase of 14%

Claims volumes increase

While unique claims have continued to rise since their lowest point during the week ending 17 April, the latest report shows a sizeable jump from 38% of pre-lockdown numbers on 15 May, to 54% on Friday.

"A review of the analysis shows an increase of claims activity by 14% from the previous week," said Kevern Thompson, commercial manager at CAPS (the Common Automotive Platform Standard).

For the purposes of the report, a unique claim is "initiated and seen for the first time – a single count", while a supply chain transmission is any action on the same claim such as a notification to a parts vendor.

CAPS 22 May 20

Source: CAPS