Ford complimentary connected vehicle services for Europe

24 June 2020 | David Young

Drivers will access connected vehicle features using the FordPass app which enables a variety of remote services, including checking on vehicle health, fuel level and oil levels, range, as well as locking and unlocking doors

Ford complimentary connected vehicle services for Europe

Previously, connected vehicle services were available to new vehicle owners as a two-year trial subscription. Ford has now waived subscription fees for most of its connected services, potentially saving drivers hundreds of pounds over the lifetime of a vehicle.

FordPass app features
With the FordPass app drivers can start their vehicle engine remotely, climatising the cabin to a comfortable temperature before setting out – useful for de-icing the windscreen on a frosty morning.

Push notifications and in-app vehicle health alerts highlight any issues that may need the owner's attention, such as low tyre pressure or a failed lightbulb. The FordPass app can also show the vehicle's precise location, so drivers won't need to worry about losing their car in a busy car park.

Being able to remotely lock and unlock their vehicle could help drivers who have forgotten whether they secured their car after walking away, or if they need to allow temporary access to a friend or family member without a key.

From now on, every customer in Europe who buys a Ford can benefit from a range of complimentary connected vehicle services – this is an important part of delivering on our promise to make smart vehicles for a smart world.

Richard Bunn, FordPass Director, Ford Mobility

Owners can view and download summaries of recent trips to better analyse fuel usage and costs, and to help claim business mileage. Journeys can also be overlaid onto a map to reveal places where harsh braking or acceleration were identified, promoting more efficient driving.

FordPass provides support in the event of a breakdown too, automatically coordinating with roadside patrols to enable drivers to continue their journeys as quickly as possible. The FordPass app sends vehicle location and diagnostics information to the roadside assistance service, and gives drivers the reassurance of seeing where their patrol is and how quickly it will arrive.