Automotive Engineers and Area Network controllers

We're Hiring

We're looking for Automotive Engineers and Area Network controllers across our Motor Fulfilment team

Direct Line Group is one of the top-tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege, Green Flag and NIG. Our mission is to make insurance easier and better value for customers.

Area Network Controllers

As an Area Network Controller, you'll be managing supplier performance, driving financial benefits, customer satisfaction and supplier compliance. In addition, you will be responsible for resolving all actions resulting from the Audit of Tier A, B and VMs and with our exciting new partnership with Motability, all within agreed timeframes.

What you'll need:

• Experience in a similar supplier management role

• Knowledge of the insurance industry is beneficial but not essential

• Strong analytical skills - the ability to work with and integrate performance metrics for underlying trends and issues

Automotive Engineer

We're currently looking for External Automotive Engineers and Internal Engineers to join our teams across the UK

Within our Engineering teams, you'll provide an inspection service and technical support to the claim's functions, inspecting all claimant's vehicles within agreed service level timeframes. You will be responsible for delivering financial performance and meeting business and customer expectations with a focus on time, effort, and quality.

All our External engineer roles are open to applications across the UK. Internal Engineer roles will be working on a Hybrid basis, and you'll need to be able to commute to either our Glasgow, Leeds or Birmingham offices when required.

What you'll need:

Applicants must have previously worked in the Automotive industry, undertaking similar duties, either as a Motor Insurance Engineer or Vehicle Damage Assessor and having a minimum of NVQ3 in Automotive Repair or similar

• ATA VDA qualifications are desirable

• Applicants should also have a good understanding of Thatcham Escribe and Audatex software, along with good knowledge of vehicle repair techniques and motor insurance claims processes


We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office working, varying with the nature of your role. Our core benefits include generous leave allowance, pension contribution, life insurance, 50% off home, motor and pet insurance, and access to company car and cycle-to-work schemes.

For more information or to apply visit our careers website

Search job number R-13928 Area Network Controller or R-13629 Automotive Engineer